Scripting News: Saturday, August 12, 2023
Saturday, August 12, 2023 Software docs are now basically obsolete. They should all be provided in the form of input to the OpenAI (or similar) so users can ask questions instead of scouring through the docs. Would also include support queries, so the understanding of the software would increase over time. The net-effect, users might be better-informed about our products, perhaps we can make more complex systems, happier users, lower support costs. The AI could probably help us find UI glitches, better ways to organize the UI to make it more efficient, easier to support. # Bootstrapping an app ecosystem # A week ago I wrote a piece about identity as a product , summarizing stuff I've written on this topic for the whole life of my blog. # I've been on an exploration of what a platform is, and how developers and users figure in it. In the intervening almost 30 years (!) we started out with a fresh slate, the open web, but it never turned into the...