Scripting News: Monday, July 29, 2024
Monday, July 29, 2024 Like cholesterol , there's "good weird" and "bad weird." I think we all know which kind of weird the Repubs are. # Here's a perfect illustration how ChatGPT can improve customer relations. I bought an iPhone that I now don't need, and it's arriving today via FedEx. I wanted to know whether I should just refuse delivery, or accept it and then return it. Obviously it's easier for me to refuse. I asked ChatGPT and it gave me a detailed reply. Apple's chatbot saw it as a "technical" question and wasn't prepared to help. Sales support is one of those applications where cost is totally justified. A human helper would cost a lot more I imagine than a LLM chat system. I tried calling 1-800-CALL-APPLE and talked to a human who was very nice, but couldn't find anything in her manual about refusing delivery. # Is there anyone here within earshot who is involved in doing the web stuff for the
